CRM Trends & Industry Insights

CDP vs CRM: What is The Difference?
Effectively using customer data is a complex challenge that requires knowing where to find it, how to interpret it, and how it supports your business strategy. Different goals call for...

CRM and Task Management Software: Why Teams Need a Unified System
Modern teams operate in complex, cross-functional environments where managing customer relationships is tightly linked to managing tasks and projects. The traditional separation between CRM tools and task management software no...

CRM Trends 2025: Everything You Need to Know
Customer Relationship Management (CRM) systems have transformed significantly over the last decade. What started as tools for managing contacts and tracking sales activity has become a foundation for strategic operations...

10 Reasons You Need a CRM Inside Jira
Jira is the operational core of many modern organizations. Project planning, development, service delivery, and support are all executed inside it. Yet customer relationship management is often handled separately, using...