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Mria CRM is a customer relationship management app built for teams that use Jira. It brings Leads, Deals, Contacts, Companies, Products, Activities, Dashboard, and Reports into one CRM system connected with the work already happening across Atlassian.

Mria CRM is designed for Jira-first B2B teams that want sales, account management, delivery, support, and customer success to work with shared customer context. It is especially valuable when customer work continues in Jira after a Deal is won.

Yes. Mria CRM is a complete CRM and can serve as your primary system for managing customer relationships. It brings Leads, Contacts, Companies, Deals, Products, Activities, pipelines, reporting, and email communication into one place. Because Mria CRM runs inside Jira, customer data also stays connected with delivery, support, product, and other Jira work across the company. See how Mria CRM compares with other solutions in the Comparison Hub.

For larger Jira sites, the Enterprise Onboarding Programme is included with the Mria CRM licence. It provides a named contact, priority support, working sessions for each team, configuration and import guidance, rollout materials, and security review assistance. Learn more on the Mria CRM for Enterprise Jira Teams page.

Mria CRM includes modules for Leads, Contacts, Companies, Deals, and Products. Leads manage prospects, Contacts and Companies store customer information, Deals track sales opportunities, and Products maintain the product or service catalog.

CRM records can be linked to Jira work items, spaces, and boards, JSM/CSM tickets, and Confluence pages, spaces, and Live Docs. This keeps customer context connected with the related work across Atlassian.

Teams can create multiple Deal pipelines, configure their stages, and assign a probability to each stage.

Activities bring tasks, meetings, notes, files, and connected emails into a single timeline for each CRM record. Notifications help users stay on top of relevant CRM work.

Mria CRM also includes a Sales Dashboard and configurable Reports. Administrators can adapt the CRM using custom fields, statuses, roles, permissions, and workspace settings.

Administrators can configure the workspace currency, multiple deal pipelines and probabilities, Lead statuses and sources, and custom fields for Leads, Deals, Contacts, Companies, and Products.

Access can be managed through roles assigned to Jira users or groups. Mria CRM also supports bulk data import and export, Confluence connection, Gmail and Outlook connectors, and a REST API.

Yes. Mria CRM includes a Sales Dashboard and configurable Reports. Report data can be downloaded as CSV when it needs to be analyzed or shared outside the app.

Mria CRM includes Administrator, User, and Viewer roles. Jira administrators become Mria CRM Administrators automatically, and access can be assigned to individual users or synchronized with Jira groups.

Yes. Mria CRM includes an AI assistant powered by Atlassian Rovo that helps teams work with CRM data and perform common CRM actions.

Leads, Deals, Contacts, and Companies can be linked with Jira spaces, work items (issues) and boards, JSM/CSM tickets, and Confluence spaces, pages, and Live Docs. The connection works both ways: users can open linked Jira work from a CRM record and view or open the related CRM records directly from a Jira work item.

The Mria CRM panel works in JSM requests and CSM tickets. It can match the requester or reporter by email, surface relevant Contacts, Companies, and Deals, create a Contact or a Contact and Lead, and keep linked ticket context visible from the CRM. Learn more in the JSM and CSM integration guide.

Yes. Teams can link Confluence Pages, Spaces, and Live Docs to Leads, Deals, Contacts, and Companies. Search and visibility follow each user’s Confluence permissions. A Jira administrator connects Mria CRM to the Confluence site. See the Confluence integration guide.

Yes. The Mria CRM: Gmail Connector and Mria CRM: Outlook Connector let users send email from Leads, Contacts, and Deals, sync messages, connect multiple accounts, and control private or shared visibility. Each Connector is a separate Atlassian Marketplace app with its own subscription.

Yes. Data can be exported from your current CRM to CSV or XLSX and imported into Mria CRM. Our team can assist with reviewing the source data, mapping fields, preparing files, and planning the migration based on the record types and history you need to preserve.

Mria CRM supports CSV and XLSX import for Leads, Contacts, Companies, and Products. Import tools are available to administrators under Data Administration. See the Data Management guide.

Yes. Administrators can export complete entity datasets from Data Administration. Users can also filter an entity table, choose the visible columns, and export that specific view to CSV.

Yes. The Mria CRM REST API allows teams to create, read, update, and connect CRM data from external systems. It uses Atlassian OAuth 2.0 and the permissions of the authorizing Jira user. See the REST API documentation.

Every Jira Cloud site can evaluate the full Mria CRM app with a 30-day trial. Pricing starts at $20 per month or $200 per year for sites with up to 10 Jira users. Pricing for larger sites depends on the Jira user count and the selected monthly or annual billing option. Use the pricing calculator to check your site.

Yes. Atlassian Marketplace requires the Mria CRM license tier to match the Jira license size. We designed Mria CRM pricing for site-wide access: as the number of Jira users grows, the total price increases much more slowly and the average cost per user decreases. The pricing page explains the model and shows examples for different Jira site sizes.

You access Mria CRM directly from your Jira Cloud site. No separate CRM environment or infrastructure is required. Mria CRM has the official Runs on Atlassian status. This means the app’s compute and CRM data storage are hosted on Atlassian infrastructure, not on servers or databases operated by Mria Labs.

Mria CRM has both official Atlassian trust statuses. Runs on Atlassian confirms that the app and its data are hosted on Atlassian infrastructure. Cloud Fortified confirms additional requirements for security, reliability, incident management, and customer support. Learn more in Atlassian’s Marketplace App Trust overview.

Yes. Mria CRM follows Atlassian’s data residency controls. When your Jira site is pinned to a supported location, in-scope Mria CRM data is stored in the corresponding Atlassian location. Data residency is managed through Atlassian Administration.

Review the Mria CRM Data Security documentation and the Mria Labs Trust Center for information about data handling, security controls, policies, and compliance.

A Jira administrator installs Mria CRM from the Atlassian Marketplace. No separate infrastructure is required. Administrators can then configure roles, Jira groups, pipelines, statuses, custom fields, imports, and optional connections.

Teams can use the product documentation and short workflow videos to get started. Product questions and technical issues can be submitted through the Mria Labs Support Portal.

As a Cloud Fortified app, Mria CRM follows Atlassian’s requirement to respond to critical T1 support issues within 24 hours, five days a week.

Request a live demo if you want to discuss a specific workflow, migration, external integration, security requirement, or rollout plan. For a general product overview, explore the videos above or start a 30-day trial.