We’re proud to announce that Mria CRM: CRM for Jira Teams has officially earned the Cloud Fortified badge on the Atlassian Marketplace — Atlassian’s highest level of trust, reliability, and enterprise-readiness for Marketplace apps. For organizations that run mission-critical operations on Atlassian Cloud, this certification provides a clear signal: Mria CRM meets the security, reliability, and support standards expected from apps deployed across large, complex, and regulated environments.
What Cloud Fortified Means for Teams Using CRM Inside Jira
Cloud Fortified is Atlassian’s highest level of trust for Marketplace apps. It confirms that an app meets strict expectations for security, reliability, and enterprise support.
This is especially important for a CRM inside Jira, because CRM data touches multiple teams, includes sensitive customer information, and becomes part of the workflows companies rely on every day.
When a CRM lives inside Jira – linking issues, deals, contacts, companies, and customer activity – any failure or security weakness affects far more than a single feature.
Cloud Fortified ensures that this core layer of your customer operations is safe, stable, and ready to scale.
Here is what Cloud Fortified satus guarantees for Mria CRM customers:
1. Enterprise-grade security for sensitive customer data
Mria CRM participates in Atlassian’s Marketplace Security Bug Bounty program and provides transparent security and privacy documentation. For organizations evaluating CRM options, this offers:
- continuous testing by security researchers
- clear information for internal security assessments
- confidence that customer data handled inside Jira is protected
When CRM records, contacts, deals, and activities become part of your Jira ecosystem, strong security practices are essential.
2. Reliability proven to scale across teams and workloads
Cloud Fortified apps adhere to Atlassian-defined expectations for uptime, performance, and operational readiness. In real use, this means Mria CRM is built to:
- perform consistently as your CRM grows
- support many teams working across leads, deals, contacts, and Jira issues
- recover from incidents according to tested, documented processes
If your sales, support, and delivery teams all rely on CRM data stored in Jira, you need assurance that the app will remain stable and predictable.
3. Predictable, coordinated support when it matters most
Cloud Fortified requires a clear and guaranteed response for high-severity support cases, handled jointly with Atlassian’s own support workflows.
For customers, this means:
- fast acknowledgement of critical issues
- no uncertainty about who to contact
- coordinated resolution across Atlassian and our team
This level of reliability is especially important when CRM data becomes tightly connected to issues, requests, and day-to-day operations in Jira.
The Foundation Behind Cloud Fortified: Runs on Atlassian
While Cloud Fortified validates how Mria CRM operates, many teams also want to know where the app actually runs. This is where Mria CRM provides an additional layer of trust.
Mria CRM has been Runs on Atlassian from day one. As a Forge-native application, it runs entirely on Atlassian’s cloud infrastructure, not on external servers or partner-managed environments.
This gives customers:
- a reduced attack surface
- infrastructure governed by Atlassian’s compliance and security controls
- simplified internal security and procurement reviews
- consistent performance aligned with the core Atlassian platform
When you combine Runs on Atlassian with Cloud Fortified, you get one of the strongest trust profiles available on the Marketplace: a CRM built on Atlassian infrastructure and independently validated for enterprise readiness.
For IT, security, and compliance teams, this significantly lowers the friction of introducing a CRM into your Jira ecosystem.
What This Means for Jira Teams Choosing a CRM
By achieving Cloud Fortified status, Mria CRM strengthens its position as a safe, predictable choice for organizations that want CRM capabilities directly inside Jira rather than across disconnected tools.
Customers can now rely on:
- a CRM built on Atlassian’s own infrastructure
- enterprise-level validation for security, reliability, and support
- confidence that CRM data can safely connect to Jira issues and JSM requests
- reduced risk when rolling out CRM capabilities across multiple teams
This combination makes Mria CRM uniquely aligned with organizations standardizing work inside Atlassian Cloud.
What’s Next for Mria CRM
Earning the Cloud Fortified badge is an important milestone, but it is only one part of our long-term commitment to customers. Our roadmap continues to focus on:
- deepening CRM functionality across leads, deals, contacts, and companies
- expanding integrations with Jira and Jira Service Management
- maintaining reliability as teams scale
- supporting customers with evolving security and compliance needs
We will continue strengthening the product with the same focus that earned this designation: security, reliability, and a truly native CRM experience inside Jira.
Get Started
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